Privacy Policy

Last updated: 10.02.2026

This Privacy Policy details the methodologies by which the company (collectively referred to as "we", "us", "our", or LATECNOLOGIA LIMITED) gathers, processes, and discloses data concerning individuals who engage with us or reach out via the cs2run.gg / csrun.gg (the “Site”) or alternative communication channels. We commit substantial resources to ensuring the robust security of your personally identifiable information and its appropriate utilization. This Policy also sets forth the general procedure for how we obtain your Personal Information and the subsequent actions we undertake with that data once it is in our possession.

Before using the Site, please read this Privacy Policy (“Policy”) completely. Your provision of data signifies your agreement; if you do not assent to the terms outlined here, please refrain from sharing your information with us.

1. Defining “Personal Data”, Scope of “Processing” and “Data Controller”

For our purposes, “Personal Data” or “Personal Information” refers to any data point concerning an individual who is:

• Directly identifiable from the information provided; or
• Indirectly identifiable when that information is combined with other data sources.

“Processing” is an umbrella term covering every operation performed on personal data, such as: gathering, documenting, organization, storage, adapting, retrieving, reviewing, utilizing, sharing (through transmission, making available, or other disclosure), combining, restricting, erasing, or destroying data.

The data controller responsible for your personal data is:

• LATECNOLOGIA LIMITED
• Franklinou Rousvelt, 170 LIMASSOL CHAMBER
• 2nd floor, Omonoia, 3048, Limassol, Cyprus
• Company No: HE 47929
• Email: main@cs2run.gg

Payment processing is handled by third-party payment providers. When making a payment, your payment data is processed directly by such providers in accordance with their own privacy policies. We do not store full payment card details.

2. Personal Data We Collect

2.1. We employ various techniques to gather personal data related to our users and site visitors. Typically, you voluntarily share your data with us through direct interactions when you:

• Access our site(s) or services.
• Submit an application for our services.
• Establish a user account.
• Engage with any of the services we offer.
• Subscribe to receive marketing materials, such as our email newsletters.
• Participate in a competition, promotional event, or survey (including those held on social media).
• Provide feedback or contact our team.

We may collect the following categories of personal data:

2.2 Data You Provide

• email address
• username / account identifier
• contact messages sent to support
• information you voluntarily provide (e.g. feedback)

2.3 Data Collected Automatically

When you use the Site, we may collect:

• IP address
• device and browser type
• operating system
• pages visited and usage data
• date and time of access
• Steam ID and public profile data, obtained via Steam OpenID API

This data is used for security, analytics, and service improvement.

2.4 Payment Data

We do not collect or store your credit card numbers or security codes (CVV). All payments are processed by secure third-party payment services. We only receive a confirmation and basic transaction details, such as amount, status, and date, so we can add Credits to your account.

3. Legal Basis for Processing

We process personal data in accordance with any currently effective version of applicable data protection laws, including but not limited to Art. 6 of the General Data Protection Regulation (GDPR). These legal grounds apply regardless of any future amendments or editions of this Privacy Policy.

We process personal data on the following legal grounds:

• Performance of a contract – to provide Site services and manage user accounts
• Legitimate interests – fraud prevention, security, service improvement
• Consent – marketing communications (where applicable)
• Legal obligations – accounting, tax, and mandatory Anti-Money Laundering and Counter-Terrorist Financing compliance regulations.

4. How We Use Your Data

We use personal data to:

• operate and maintain the Site
• provide customer support
• process transactions and account activity
• prevent fraud and abuse
• improve Site functionality
• comply with legal obligations

We do not sell your personal data.

5. Data Retention

Account data is retained while your account is active. Your Personal Data is used only for the duration that is absolutely necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Data, we consider several factors, including:

• The volume, nature, and sensitivity of the Personal Data.
• The potential risk of harm from unauthorized use or disclosure of your data.
• The objectives for which we process your Personal Data (and whether those objectives can be achieved through other means).
• Applicable legal and regulatory requirements (such as required retention periods for financial records or anti-money laundering regulations).

After account closure:

Upon the closure or deactivation of your account, we do not delete all data immediately. We apply the following retention schedule to meet legal requirements and protect the platform:

• General account details, support history, and usage logs are retained for 1 (one) year from the date of closure.
• Information related to transactions, payments, and Anti-Money Laundering checks is stored for up to 10 (ten) years. This is a mandatory requirement under applicable tax, accounting, and anti-fraud laws in our jurisdiction.

Where data is no longer required for the above-mentioned legal or security purposes, it will be securely erased or anonymized within 30 days of your valid request for deletion.

6. Your Rights

You have specific rights regarding your personal data under any currently effective version of applicable data protection laws (including, but not limited to, the GDPR). These rights remain valid regardless of any future amendments to such laws or this Policy:

You have the right to:

• access your personal data
• request a copy of your personal data
• correct inaccurate or incomplete data
• request deletion, where not prohibited by statutory legal requirements for data retention
• restrict or object to processing
• request data portability
• withdraw consent at any time

To exercise your rights, please contact our support team at: main@cs2run.gg. You also have the right to lodge a complaint with your local data protection authority.

7. Security Measures

We implement appropriate technical and organizational measures to protect personal data against:

• unauthorized access
• loss or misuse
• alteration or disclosure

However, no online service can guarantee absolute security.

8. Fraud Prevention & Automated Processing

We may use automated tools to detect suspicious or fraudulent activity for security and legal compliance purposes.

Such processing does not produce legal effects or significantly affect users without human review.

9. International Data Transfers

Personal data may be processed in the United Kingdom or European Economic Area (EEA) or by trusted service providers outside these regions.

Where required, appropriate safeguards are applied in accordance with GDPR.

10. Children’s Data

The Site is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon publication on the Site.

12. Contact

If you have questions or concerns about this Privacy Policy, please contact: main@cs2run.gg

LATECNOLOGIA LIMITED, Limassol, Cyprus.